Smarter business analytics
Drive your business forward with Concerto smarter business analytics.
Create powerful and simple business models and value driver trees for smarter business intelligence.
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Model opportunities fast
Concerto is powerful and intuitive so you can model, visualise, simulate and optimise at speed.
Model
Make the complex simple. Get a complete 360º view of your business to drive faster, more informed decisions.
Visualise
Dive, analyse and get dirty with your data. Use cause and effect modelling to explore scenarios and their possibilities.
Simulate
Experiment with Excel-friendly simulation and scenario modelling that enables parallel projections and rapid re-forecasting.
Optimise
Empower your team to drive profit, performance and growth and confidently make decisions for the future.
CASE STUDY
NWAU Revenue and Cost Optimisation at a Victorian Public Hospital
The Approach
Data Visibility
Replacing spreadsheets with a dynamic platform, made data accessible and understandable. Visualisation enabled clinical and financial teams to communicate on the same level.
Collaborative Process
CFO-led monthly meetings where clinical and financial teams review this data together. Concerto was the only platform used in these meetings to identify and action small improvement projects every month.
Empowerment & Training
Nurse Unit Managers (NUMs) were equiped with the tools to become “Business Managers” , understanding the financial impact of their departmental decisions. This was supported by a Management Accountant who walked the wards daily to understand real-world processes.
The Results
Financial Turnaround
- $10.6 million+ increase in annualised revenue.
- $3 million + reduction in agency costs.
- Project ROI of $13 million annually
Operational Efficiency
- Increased NWAU activity by 10.2%
- Improved patient flow resulted in a 14% increase in admissions.
- Identified and addressed patient flow blockages
Cultural & Clinical Shifts
- Empowered NUMs to manage their departments like a business, understanding margins and keeping nightly bed costs under control.
- Shifted the hospital’s focus to getting “paid for treatments, not accommodating people” who are stuck in the system.
The Learnings
Visualisation Unlocks Collaboration
The single most important factor for success was shifting from spreadsheets to a visual data platform. This made financial metrics easy for clinical staff to understand and discuss, bridging the communication gap between departments.
Analyse the Process, Don't Just Add Resources
A key mindset shift was to “look at the process, don’t just throw bodies at it”. Understanding the root cause of a bottleneck is more effective and sustainable than simply adding more staff
Empower Clinicians as Business Owners
Giving Nurse Unit Managers financial visibility turned them into “Business Managers” who could drive financial outcomes.
Create a Dedicated Forum for Problem-Solving
CFO-led monthly meetings using a single analytics platform were critical for bridging silos and fostering problem-solving.
Embrace continuous improvement
Giving Nurse Unit Managers financial visibility turned them into “Business Managers” who could drive financial outcomes.
You can Improve Patient Care by Improving Financial Performance
Realise the benefits of improved healthcare through more doctors, nurses, and ward facilities.
Pricing
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